Highland Shores

FAQ

Amenities
  • chevron_rightHow do I get access to the pools?
    Come to the Management Office with a valid I.D. and we will issue you two keyfobs. If you are a new owner (within 4 -5 months) please contact the on-site office at (972) 317-5139 to ensure we received your closing documents and have you listed as the owner.
  • chevron_rightHow do I get access to the tennis courts?
    Come to the Management Office with a valid I.D. and we will issue you two keyfobs. If you are a new owner (within 4 -5 months) please contact the on-site office at (972) 317-5139 to ensure we received your closing documents and have you listed as the owner.
     
  • chevron_rightWhen do the pools open for 2024?
    All pools will open on May 16th. Pool one will close August 27th. Pool two will close September 30th and pool three will close September 30th. To find out more information to can go to Amenities.
Keyfobs
  • chevron_rightI am moving, what do I do with my keyfobs?
    You can bring them to the office or you can leave them with the new homeowners. If you leave them with the new homeowners, they will need to come to the office so we can switch it to their names.
  • chevron_rightWhat happens if I lose my key fob?
    You can come to the on-site office and purchase a new fob. You will have to tell us the name the fob is under. Once you do that we will deactivate the old on. The cost per key fob is $25 and you will need to write a check or a money order.
  • chevron_rightWhen do I need to return the key fobs?
    You do not return them after the pool season is over. You will need to keep them. The fobs are used for both the pool and the tennis courts. 
  • chevron_rightWhere do I pick up the key fobs for the tennis/pickleball courts and pools?
    You will come to the Highland Shores Owner Association Office. The address is 1 Community Center Blvd, Highland Village. 
    This will take you to our Community Center. Behind the Community Center is a pond and across from the pond is a sign, Highland Shores Owner Association. You will take a left, where the sign is and go all the way down to a green building. That is the office! You can come in and get your keyfobs there. Please be sure to bring a valid ID.